| SNo 
                                           | Features | Description |  | 
                                        
                                          |  1.  |  Basic Features  | 
                                        
                                          |    |  Mail Storage Space  |  Default size and storage capacity of each mailbox  | 100 MB  | 
                                        
                                          |    |  Message Size Limits |  This relates to the maximum size of mail allowed to be sent or received on the Email system. | 10 MB
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                                          |    |  Aliases Account  |  Creating Aliases for an email account such as - xyz@abc.com, gm.mum.xyz@abc.com, etc.  | 1
 | 
                                        
                                          |    |  Domain name registration  |  Customers can register their own domain through GIDC Domain Registration facility at additional cost.  | OPT
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                                          |    |  Mailing List  |  List manager along with moderator and digest features |                                              | 
                                        
                                          |  2.  | Email Access  | 
                                        
                                          |    |  Access Mechanism  |  This refers to the telecommunication means / media through which user accesses his mail account. GIDC Mail On Demand Service is accessible from public Internet any where in the world | 
 Yes
    | 
                                        
                                          |  3  | Address Book Features  | 
                                        
                                          |  3.1  |  Address Book (Personal)  |  Personal Email Addresses with other contact details such as address, telephone numbers, etc.  | 
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                                          |  4  |  Calendar Features  | 
                                        
                                          |  4.1  |  Calendar (Optional)  |  Personal calendar to schedule tasks, events, meetings and notes |                                                | 
                                        
                                          |  5  | Security | 
                                        
                                          |  5.1  |  Anti-Virus Support  |  Virus scanning of all incoming and outgoing mails including attachments  |   | 
                                        
                                          |  5.2  |  Anti-Spam Protection  |  Block unsolicited mail and prevents system from being used as a relay by junk mailers  | 
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                                          |  5.3  |  Domain level filters  |  Block / allow mails only from specific domains  | 
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                                          |  6  | Administration Features  | 
                                        
                                          |  6.1  |  Remote Administration (web based)  |  Allows customer to remotely administer the mail setup for his domain from anywhere on the Internet . Simple mail administration in terms of account creation/modification  | 
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                                          |  6.2  |  Quota Notifications  |  Mail quota notification in the menu  | 
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                                          |  7  | Technical Features  | 
                                        
                                          |  7.1  |  Unlimited Backup  |  Mails are backed up on state of art GIDC Backup library to ensure 100% reliability.  | 
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                                          |  7.2  |  Unlimited Data transfer  |  Mail Servers are connected to high speed fully redundant Internet Bandwidth  to ensure smooth and faster access / downloads        | 
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                                          |  8  | Service Assurance  | 
                                        
                                          |  8.1  |  24x7 Help Desk (Telephonic / Email)        |  Prompt and responsive helpdesk support with trouble ticket system and escalation procedure  |  
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                                          | 9 | Additional / Incremental options | 
                                        
                                          |  9.1  |  Additional Mail Space  |  Customer can subscribe additional mail space in multiples of 100 MB over and above allocated space  | 
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                                          |  9.2  |  Additional Mail accounts  |  Customer can subscribe additional mail account in multiple of 25 accounts over and above allocated accounts  | 
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