• High Network capacity
    • Connectivity to Public Network through multiple upstream and downstream Internet Service Providers - both domestically and internationally.
    • Peering with all major ISPs within India and Internationally (Directly peered with more than 400 ISPs across world) enabling faster response, better quality of network services, faster downloads for end customers
    • Direct Connectivity to the GIDC's National & International Backbone.

  • Unmatched Service Assurances
    • Prompt and responsive helpdesk support with trouble ticket system and escalation procedure
    • 1-Day Install/ modify guarantee
    • Domestic Latency (Within India) – 80 ms
    • International Latency – USA- 330 ms/ UK- 250 ms/ Singapore- 130 ms
    • Packet loss < or = 1%
    • Uptime Guarantee of 99.5%
    • Guaranteed Up time / Availability of Internet Connectivity service through Internet at an average computed on a monthly basis (At IDC end). This service assurance doesn’t include the availability of last mile.





Why Global Internet Data Center?
State-of-the-art facilities
Redundant connectivity
Managed services
Expertise across platforms
Customer care at its best
Strategic alliances