SNo
|
Features
|
Description |
Reliance Mail On Demand Services |
1. |
Basic Features |
This section captures all the basic features of Mail on Demand |
Communication Express |
Messenger Express |
|
Mail Storage Space |
Default size and storage capacity of each mailbox |
50 MB |
50 MB |
|
Message Size Limits / Attachment Limits |
This relates to the maximum size of mail allowed to be sent or received on the Email system. |
10 MB
|
10 MB
|
|
Aliases Account |
Creating Aliases for an email account such as - xyz@abc.com, gm.mum.xyz@abc.com, etc. |
4
|
1
|
|
Domain name registration |
Customers can register their own domain through Reliance Domain Registration facility at additional cost. |
Yes
|
Yes
|
|
Catch All account |
Single POP account which collects all the mails for aliases created under that domain |
Yes
|
Yes
|
2. |
Email Access |
|
Access Mechanism |
This refers to the telecommunication means / media through which users accesses his mail account. Reliance Mail On Demandis accessible from p ublic Internet any where in the world |
Yes
|
Yes
|
3 |
Address Book Features |
3.1 |
Address Book (Personal) |
Personal Email Addresses with other contact details such as address, telephone numbers, etc. |
Yes |
Yes |
3.2 |
Address Book (Corporate) – Optional |
Corporate Email Address besides personal address book is not available by default on the system however Reliance can help in creating list of address which user can refer for sending mails (only Web Mail feature). |
OPT
|
OPT
|
4 |
Calendar Features |
4.1 |
Reminders |
Set up destinations for your event reminders, when to be reminded, etc. |
Yes
|
NO
|
4.2 |
Event List Preferences |
Set preferences for Event List views |
Yes |
NO
|
4.3 |
Recurrence |
Advanced daily, weekly, monthly and yearly recurrence. Configurable recurrence end date after a number of recurrences or on a specific date. |
Yes |
NO |
4.4 |
Alerts |
Configurable alerts that notify that an event has started |
Yes |
NO |
5 |
Security |
5.1 |
Anti-Virus Support |
Virus scanning of all incoming and outgoing mails including attachments |
Yes |
Yes |
5.2 |
Anti-Spam Protection |
Block unsolicited mail and prevents system from being used as a relay by junk mailers |
Yes |
Yes |
5.3 |
Domain level filters |
Block / allow mails only from specific domains |
Yes |
Yes |
6 |
Administration Features |
6.1 |
Remote Administration (web based) |
Allows customer to remotely administer the mail setup for his domain from anywhere on the Internet . Simple mail administration in terms of account creation/modification |
Yes |
Yes |
6.2 |
Quota Notifications |
Options for automatically notifying users that they are nearing their mailbox storage quota. Notifications are set for 80% trash hold limits |
Yes |
Yes |
7 |
Technical Features |
7.1 |
Unlimited Backup |
Mails are backed up on state of art Reliance Backup library to ensure 100% reliability. |
Yes |
Yes |
7.2 |
Unlimited Data transfer |
Mail Servers are connected to high speed fully redundant Internet Bandwidth (100 Mbps port) to ensure smooth and faster access / downloads
|
Yes |
Yes |
8 |
Service Assurance |
8.1 |
24x7 Help Desk (Telephonic / Email) support available
|
Prompt and responsive helpdesk support with trouble ticket system and escalation procedure |
Yes |
Yes |
| 9 |
Additional / Incremental options |
9.1 |
Additional Mail Space |
Customer can subscribe additional mail space in multiples of 50 Mb over and above allocated space |
Yes |
Yes |
9.2 |
Additional Mail accounts |
Additional mail accounts (in blocks of 10 Mail boxes) with 50 MB space each over and above subscribed plan |
Yes |
Yes |
10 |
Portal Features |
10.1 |
Auto Sign up |
Single sign on configuration for following resources:
1. Mail
2. Calendar
with portal desktop
|
Yes |
NO
|
11. |
Briefcase |
11.1 |
Briefcase Search
|
To search documents in briefcase |
Yes |
NO |
11.2 |
Briefcase Functionality |
Will provide briefcase functionality with following features
1.Upload file
2.Download File
3.Create Folders
4.View uploaded files
|
Yes
|
NO
|
12 |
Instant Messaging |
12.1 |
Chat Session |
IM provides chat as well as file transfer facility with in chat session. |
Yes |
NO |
12.2 |
Contact Groups |
IM provides sharing of contacts across messaging, Calendaring and Instant Messaging. |
Yes
|
NO
|
12.3 |
Conference Facility |
IM provides the message transfer facility with in-group of people. |
Yes |
NO |
12.4 |
chat with in portal |
IM Channel gives this flexibility to chat within portal itself. |
Yes |
NO
|
12.5 |
Emoticons Support |
This is default feature of IM and administrator can configure new emotions. |
Yes |
NO |
