../index.html  
About us Products & services Facilities Network Customer support Careers Contact us Search   
 
Infrastructure Stability
Fire safety
Site and Access Security
Data Security
Multi-source Power
Precision Control Environment
24X7 Engineering and technical support
 
   Home > Facilities
Facilities
Robust. Fortified. Highly redundant.
Reliance Data Center facilities are self-owned, self-contained and positioned in multiple seismically stable zones. Each facility is encased within multi-layered physical and electronic security.

 
 
Infrastructure Stability
Buildings are constructed with high-strength reinforced concrete to withstand earthquakes, floods and other natural calamities.
Architecture includes safeguards against Electromagnetic and Radio frequency radiations.
 
 
  TOP
 
 
Fire Safety
Combustion protection plan with elimination of Hazardous Material or combustibles.
Compliance with National Fire Protection Association (NFPA) 2001 standards.
Cross-zoned, multi-sensor detectors in overhead, below floor and within rack configuration.
Fire detection system-thermal, optical and ionization. High Speed Smoke Detection (HSSD).
LASER based very early aspiration-type fire detection system in server halls (VESDA).
Precise localised or broad based fire suppression system slaved in automatic coherence.
Fire Suppression with eco-friendly, zero residue and highly effective FM200 gas used.
Individual rack level circuit breaker to localise short circuits.
Compartmentalisation of power and data cables.
 
 
  TOP
 
 
Site and Access Security

Through our stringent security system, we ensure total safety of equipment hosted at our data center. Some of the facts are:

Facilities conform to stringent Tier III+ and ISO/IEC 27001 security specifications.
Perimeter security with a 24-hour security control system and auto alarms.
Manual screening at all entry and exit points.
CCTV camera monitoring with minimum 30-day archival record system.

Three levels of electronic access security - Access card, Numeric code and Biometric Scanning.

 
 
  TOP
 
 
Data Security

We fully understand how critical are these data for our customers and hence apply best of the world policy and practice to ensure that there is no loss of data by any means.

Reliance Data Center 's Information Security Management System (ISMS) ensures the protection of Physical, Software and Information assets against all threats and vulnerabilities that can be exploited deliberately or accidentally by internal or external entities.
Reliance Data Center Policy.
Firewall, Anti-spam, Anti-virus, IPS, Secure VPN etc to protect data.
Confidentiality, integrity and availability of all the assets are maintained throughout the life cycle.
Legislative and Regulatory requirements are met.
Risk assessment is carried for all the assets and applicable security controls are implemented.
Business Continuity Plans are developed, tested and maintained.
Information Security Awareness and User responsibilities' training is provided to all employees of Reliance Data Center.
Incident Management Process reports all actual or suspected security breaches and incidents and is thoroughly investigated to take preventive or corrective action.
 
 
  TOP
 
 
Multi-source Power Availability

We ensure highest power availability through various means mentioned below:

Located on high stable, high voltage Tier I grids with dual feeds.
Dual distribution system with standby (N+n) equipment across the entire power supply chain, ensuring power uptimes of 99.999%.
100% redundant UPS with battery backup.
Facilities are also supported by 24 hour back-up diesel generators with full load capacity.
LASER based very early aspiration-type fire detection system in server halls (VESDA).
Customised power implementation.
Option of single-phase, three-phase power.
Automatic Transfer Switches with option of static transfer switches.
Option of AC/DC power supply.
Capable of handling very high power density equipment.
 
 
  TOP
 
 
Precision Controlled Environment
Precision-controlled humidity, ventilation and air-conditioning (HVAC), ensuring optimum performance and avoid equipment failure.
Standard temperature variance: 22° C +/-1° C
Standard humidity variance: 50%RH +/-5%
Raised flooring for server halls to access data points and to channel airflow
Airflow management grille work, capable of removing the possible ‘hot-spot’ within racks of equipment.
Dust filtration up to 5 microns.
Chemical filtration to neutralise dangerous environmental gases.
Entire infrastructure monitored and controlled by central Building Management System (SCADA).
Capable of handling high localised cooling requirements for modern day power hungry equipment.
 
 
 
  TOP
 
 
24X7 Engineering and technical support
Skilled manpower across the platform both in hardware and software to deliver right and timely solution to the customer.
Support available 24x7 to enable deployment of your systems, or help you address issues from simple tape rotation to complex hardware or software problems.
 
 
 

Master Service Agreement | Acceptable user policy © 2008 Reliance Communications Limited